Last Updated: January 15, 2026

1. Introduction

Welcome to the oyobet Privacy Policy. This document outlines how we, oyobet (referred to as "oyobet," "we," "us," or "our"), collect, use, disclose, and safeguard your personal information when you access and use our online betting platform located at https://oyobet.cam (the "Platform") and associated services.

At oyobet, we are committed to protecting your privacy and ensuring the security of your personal data. We understand that you trust us with sensitive information, and we take that responsibility seriously. This Privacy Policy is designed to help you understand what information we collect, why we collect it, how we use it, and what choices you have regarding your personal data.

By creating an account and using oyobet services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of our Platform immediately.

Key Principles of Our Privacy Commitment

Transparency: We clearly communicate what data we collect and how we use it.

Security: We implement industry-leading measures to protect your information from unauthorized access.

Control: You have rights regarding your personal data, including access, correction, and deletion.

Compliance: We adhere to international data protection standards and best practices.

2. Information We Collect

oyobet collects various types of personal information necessary to provide you with our services, maintain account security, comply with regulatory requirements, and improve your user experience. The information we collect falls into the following categories:

2.1 Information You Provide Directly

When you register for an account or use our services, you voluntarily provide us with the following information:

  • Account Registration Data: Full legal name, date of birth, email address, phone number, residential address, and username/password
  • Identity Verification Documents: Indonesian national identity card (KTP), passport, or other government-issued identification documents as required for Know Your Customer (KYC) compliance
  • Financial Information: Bank account details (BCA, BRI, BNI, Mandiri), e-wallet account information (OVO, DANA, GoPay, ShopeePay), payment card details, and transaction history
  • Communication Data: Any information you provide when contacting our customer support team, including chat transcripts, email correspondence, and phone call recordings
  • Responsible Gaming Information: Self-exclusion requests, deposit limits, loss limits, and other responsible gaming tool settings

2.2 Information Collected Automatically

When you access and use the oyobet Platform, we automatically collect certain technical and usage information:

  • Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, and mobile network information
  • Log Data: IP address, access times, pages viewed, time spent on pages, navigation paths, referring/exit pages, and click patterns
  • Location Data: Approximate geographic location based on IP address to ensure compliance with geographic restrictions and provide localized services
  • Betting and Gaming Activity: Bets placed, games played, winnings and losses, deposit and withdrawal transactions, bonus claims, and account balance history
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Section 7 for details)

2.3 Information from Third-Party Sources

In certain circumstances, we may receive information about you from third-party sources, including:

  • Payment Processors: Transaction verification data from banks and e-wallet providers to confirm deposit and withdrawal requests
  • Identity Verification Services: Results from third-party identity verification and fraud prevention services used to validate your KYC documents
  • Game Providers: Game play data and results from third-party game providers such as Pragmatic Play, Evolution Gaming, and Microgaming
  • Marketing Partners: Referral source information if you access oyobet through a partner website or affiliate link

3. How We Use Your Information

oyobet processes your personal information for the following legitimate business purposes:

3.1 Service Provision and Account Management

  • Create and maintain your user account
  • Process your bets and wagers across sports betting, casino games, slots, togel, and sabung ayam offerings
  • Process deposits and withdrawals through BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay
  • Verify your identity and age to ensure you meet the 21+ eligibility requirement
  • Calculate winnings, update account balances, and distribute payouts
  • Provide customer support and respond to your inquiries
  • Administer bonuses, promotions, and loyalty programs

3.2 Security and Fraud Prevention

  • Monitor account activity for suspicious behavior, fraudulent transactions, and unauthorized access
  • Detect and prevent multiple account creation, bonus abuse, and terms violations
  • Comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations
  • Investigate disputes, resolve complaints, and enforce our Terms and Conditions
  • Protect against security threats, cyber attacks, and data breaches

3.3 Legal and Regulatory Compliance

  • Comply with applicable laws, regulations, and legal obligations in Indonesia and internationally
  • Respond to lawful requests from government authorities, law enforcement, and regulatory bodies
  • Maintain records required by licensing authorities and gaming regulators
  • Enforce responsible gaming policies and age restrictions

3.4 Platform Improvement and Personalization

  • Analyze user behavior and preferences to improve Platform functionality and user experience
  • Personalize game recommendations and promotional offers based on your betting history
  • Conduct statistical analysis and research to optimize our services
  • Test new features, games, and betting markets
  • Display relevant content in Indonesian context (Jakarta, Surabaya, BRI Liga 1, local payment methods)

3.5 Marketing and Communications

  • Send promotional emails about new games, bonus offers, and special promotions (with your consent)
  • Provide important account notifications, transaction confirmations, and security alerts
  • Communicate updates to our Terms and Conditions, Privacy Policy, and responsible gaming resources
  • Conduct customer satisfaction surveys and request feedback

Legal Basis for Processing

We process your personal information based on the following legal grounds: (1) Contract Performance - to provide you with betting services as outlined in our Terms and Conditions; (2) Legal Obligation - to comply with KYC, AML, and other regulatory requirements; (3) Legitimate Interests - to prevent fraud, improve our services, and maintain platform security; and (4) Consent - for marketing communications and optional data uses, which you can withdraw at any time.

4. Data Sharing and Disclosure

oyobet does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers and partners in the following circumstances:

4.1 Service Providers and Business Partners

  • Payment Processors: Banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay, ShopeePay) to process deposits and withdrawals
  • Game Providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and other game studios to deliver gaming content
  • Identity Verification Services: Third-party KYC providers to verify your identity documents and prevent fraud
  • Customer Support Tools: Live chat software providers and communication platforms to deliver customer support
  • Cloud Hosting Services: Secure server infrastructure providers to store data and maintain platform availability
  • Analytics Providers: Tools that help us understand user behavior and improve platform performance

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using your data for any purpose other than providing services to oyobet.

4.2 Legal and Regulatory Requirements

We may disclose your personal information to government authorities, law enforcement agencies, regulatory bodies, or courts when:

  • Required by applicable law, regulation, legal process, or governmental request
  • Necessary to comply with licensing obligations or gaming regulations
  • Responding to valid subpoenas, court orders, or legal proceedings
  • Investigating suspected illegal activity, fraud, or Terms and Conditions violations
  • Protecting the rights, property, or safety of oyobet, our users, or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so.

5. Data Security Measures

oyobet implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction:

Our Security Infrastructure

256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols, the same technology used by major banks worldwide.

Secure Data Storage: Personal information is stored on secure servers located in protected data centers with restricted physical access, environmental controls, and 24/7 monitoring.

Access Controls: Strict role-based access controls ensure that only authorized oyobet personnel can access personal data, and only to the extent necessary for their job functions.

Regular Security Audits: We conduct regular internal and external security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses.

Fraud Detection Systems: Advanced algorithms monitor transactions and account activity in real-time to detect and prevent fraudulent behavior.

Employee Training: All oyobet employees receive comprehensive data protection and security training and are bound by strict confidentiality agreements.

While we employ industry-best practices to protect your information, no method of electronic transmission or storage is 100% secure. You also have a responsibility to protect your account by maintaining the confidentiality of your login credentials, using strong passwords, and logging out of your account when finished, especially on shared devices.

6. Data Retention and Deletion

oyobet retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Active Account Data Retention

While your account remains active, we retain all account information, transaction history, and betting records to provide continuous service, maintain account integrity, and comply with regulatory requirements.

6.2 Closed Account Data Retention

After you close your account, we retain certain information for the following periods:

  • Transaction Records: Retained for 7 years to comply with financial regulations and anti-money laundering requirements
  • Identity Verification Documents: Retained for 7 years for regulatory compliance purposes
  • Dispute and Investigation Records: Retained for 7 years or until legal matters are resolved
  • Marketing Preferences: Retained indefinitely to honor your opt-out requests and prevent unwanted communications

6.3 Data Deletion

Once the applicable retention period expires, we securely delete or anonymize your personal information in accordance with our data retention schedule and applicable laws. You may request early deletion of certain data types by contacting our support team, subject to legal and regulatory constraints.

7. Cookies and Tracking Technologies

oyobet uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content and advertisements.

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Platform. They help us recognize your device, remember your preferences, maintain your logged-in session, and understand how you interact with our services.

7.2 Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality, including user authentication, security features, and transaction processing. These cannot be disabled.
  • Performance Cookies: Collect anonymous usage data to help us understand how users interact with the platform and identify areas for improvement.
  • Functionality Cookies: Remember your preferences, language settings, and customization choices to provide a personalized experience.
  • Marketing Cookies: Track your activity across websites to deliver relevant promotional content and measure advertising campaign effectiveness.

7.3 Managing Cookie Preferences

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Note that disabling certain cookies may affect platform functionality and your ability to access some features. You can manage cookie preferences through your browser settings or through cookie management tools provided on our Platform.

8. Your Privacy Rights

Under applicable data protection laws, you have certain rights regarding your personal information. oyobet respects these rights and provides mechanisms for you to exercise them:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. You can access most of your data directly through your account dashboard, or you may contact our support team to request a comprehensive data export.

8.2 Right to Rectification

If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most information directly in your account settings or by contacting customer support.

8.3 Right to Deletion

You have the right to request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for its original purpose or when you withdraw consent. This right is subject to legal and regulatory retention requirements.

8.4 Right to Restrict Processing

You may request that we limit how we use your personal information while we investigate your concerns about data accuracy or our legal basis for processing.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.

8.6 Right to Object

You may object to our processing of your personal information for direct marketing purposes at any time by clicking "unsubscribe" in marketing emails or adjusting your communication preferences in your account settings.

8.7 Right to Withdraw Consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing that occurred prior to withdrawal.

To exercise any of these rights, please contact us at [email protected] or through our live chat support. We will respond to your request within 30 days.

9. Children's Privacy

oyobet services are intended exclusively for adults aged 21 years and older. We do not knowingly collect, use, or disclose personal information from individuals under 21 years of age.

If we discover that we have inadvertently collected personal information from someone under the age of 21, we will immediately delete that information from our systems and close the associated account. If you believe we have collected information from a minor, please contact us immediately at [email protected].

We implement age verification procedures during account registration and reserve the right to request proof of age at any time. Accounts found to belong to individuals under 21 will be permanently closed and all funds forfeited.

10. Changes to This Privacy Policy

oyobet reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes to this policy, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email to the address associated with your account
  • Display a prominent notice on the Platform
  • Request your acknowledgment of the updated policy upon next login for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of oyobet services following notification of changes constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us through the following channels:

Contact oyobet Privacy Team

Email: [email protected] (Subject: Privacy Inquiry)

Live Chat: Available 24/7 through the oyobet platform

WhatsApp Support: Available 24/7 for immediate assistance

Response Time: We aim to respond to all privacy inquiries within 48 hours and will resolve most requests within 30 days.

Our Indonesian-speaking customer support team is available 24 hours a day, 7 days a week to assist you with privacy-related questions or to help you exercise your data protection rights.

Our Privacy Commitments

Bank-Level Encryption

All personal data and financial transactions are protected by 256-bit SSL encryption, the same security standard used by major financial institutions worldwide.

No Data Selling

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively to provide and improve our services.

Full Transparency

We clearly communicate what data we collect, why we need it, and how we use it. No hidden data practices or surprise disclosures.

Your Rights Protected

You have the right to access, correct, delete, or export your personal data at any time. We make exercising these rights simple and straightforward.

Secure Infrastructure

Our data centers feature restricted physical access, environmental controls, redundant systems, and 24/7 security monitoring to protect your information.

Regulatory Compliance

We adhere to international data protection standards and undergo regular security audits to ensure compliance with privacy regulations.

Questions About Your Privacy?

Our comprehensive FAQ section provides answers to common questions about account security, identity verification, data protection, and more. You can also review our Terms & Conditions for additional information about how we operate.

Visit FAQ Page Terms & Conditions